Above the Wing
- Guest check-in and ticketing
- Passenger Boarding and Special Assistance
- Flight Reconciliation and flight close out procedures
- Delayed Baggage services
- Flight Reports and file retention
- Airport Customer Surveys
- Cargo Acceptance, screening and booking
- Cargo sales reporting
Below the Wing
- Aircraft Marshalling
- Aircraft parking, loading and unloading
- Aircraft towing
- Safety checks and audits
- Ground power AC/DC
- Aircraft de-icing: Type 1 and 4
- Aircraft Grooming
- Freshwater and lavatory services
- Aircraft external heat supply
- Ground Equipment Maintenance